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Travel & Hospitality

Resort and “destination” fees added at checkout, refunds owed but issued as credits, and bookings not honored at the confirmed price make up most travel reports.

Report an issue

Free to report. Reports are moderated before any public publication. Reporting does not create an attorney-client relationship, and no outcome is guaranteed.

Consumer recordTravel & HospitalityModeratedNot legal advice

What people report

Patterns in this category

  • Mandatory fees not in the advertised room or fare price
  • Refunds owed in cash but issued as vouchers
  • Confirmed bookings not honored on arrival
  • Baggage or seat fees contradicting the fare terms

Reports describe alleged individual experiences. Publication does not verify every claim, and no statement here asserts wrongdoing by any company.

Evidence checklist

What to save

  • Booking confirmations showing the price
  • Receipts with the added fees
  • Cancellation or delay notices
  • Correspondence about the refund

Practical guidance only — not legal advice. Never upload Social Security numbers, account numbers, medical records, or passwords.

Learn

Understand your options before you act

Read what a class action is, whether you can join one, and how settlements and claim deadlines work — then decide whether to report, follow, or request a confidential review.