What is settlement administrator?
A settlement administrator is the neutral third-party company a court appoints to manage a class action settlement's mechanics: sending notice, operating the claims website, processing and validating claim forms, calculating individual payouts, and distributing funds. The administrator works for the court process, not for either side's lawyers, and is paid out of the settlement fund or by the defendant.
Common administrators include firms like Epiq, JND Legal Administration, Angeion, and Kroll, and their names often appear in the return address on settlement mail or the sender of settlement emails — a useful way to distinguish real notices from phishing attempts. Administrators typically run a claimant support line and a settlement website ending in a case-specific domain rather than a law firm's own site. They do not decide the merits of the case or answer legal questions about whether someone should have opted out.
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Last reviewed 2026-08-22.