Individual Action
Montoya v. Character Technologies
Cynthia Peralta and William Montoya, individually and as successors-in-interest to their deceased 13-year-old daughter, v. Character Technologies, Inc., Noam Shazeer, Daniel De Freitas Adiwardana, Google LLC, and Alphabet Inc.
Where it stands
One of three Character.AI suits filed the same day by the Social Media Victims Law Center. The complaint alleges the chatbot engaged the child in prolonged emotionally intense exchanges and failed to surface crisis resources or alert anyone when she disclosed suicidal ideation. Bloomberg Law reported the case settled in January 2026 alongside Garcia, A.F., E.S. (1:25-cv-02906, D. Colo.) and P.J. (1:25-cv-01295, N.D.N.Y.). Terms confidential.
Note on this record
Caption ordering of the parent plaintiffs varies between sources; case number and settlement are confirmed by Bloomberg Law and the filing press release. No merits ruling was issued.The record
- Court
- U.S. District Court for the District of Colorado (Denver Division)
- Case number
- 1:25-cv-02907
- Filed
- 2025-09-16
- Defendants
- Character Technologies, Inc. (Character.AI) · Noam Shazeer · Daniel De Freitas Adiwardana · Google LLC · Alphabet Inc.
- Plaintiffs
- Parents of a 13-year-old Colorado girl who died by suicide in November 2023
- Technology at issue
- Character.AI
- Relief sought
- Compensatory and punitive damages and injunctive relief regarding minor access and safety design
- Counsel of record
- Social Media Victims Law Center
Claims pleaded
Sources (3)
- Social Media Victims Law Center Files Three New Lawsuits on Behalf of Children Who Died of Suicide or Suffered Sex Abuse by Character.AIBusiness Wire · 2025-09-16
- Colorado family sues AI chatbot company after daughter's suicideCBS News Colorado · 2025-09
- Character.AI, Google Agree to Settle Teen Chatbot Harm LawsuitsBloomberg Law · 2026-01
This page describes a publicly filed case. This site is not counsel on this matter, nothing here is legal advice, and the allegations described are allegations unless a court has said otherwise.